Listening well - does it come easily to you?
Ingrid says "I'm trying to listen better because listening isn't about me. It's about you. And I'm sorry. Does anyone else struggle with this?"
Um... Ingrid - it's not just you.
We're all different. Some people have super-empathy-power and some of us just have to hope we're nice enough as people without that. It's OK.
(Funny though. I'd never noticed.)